Bargain soft furnishings online...
...anytime, 24/7, 365 days a year
Introduction
We want your experience of shopping with us to be pleasurable and repetitive and we promise to do all we can to help you in any way possible. We are based in Reading, England you are invited to call us on 0118 9864673 with any questions you may have during our office hours of 9:30am to 6:30pm. After hours an email to sales@curtainfabricsonline.com will usually give you a response within 24 hours and often MUCH sooner.
Where do I start?
Have a really good look through our website.Products are separated into various categories listed on the horizontal tool bar above the pages or the column on the left hand side.Once a product catches your eye further information and larger pictures can be obtained by clicking either on the product image or "details".
What's in My Cart?...
In order to place a product in your shopping cart, click the buy button next to any product. You will then be taken to the Shopping Cart screen. You can then edit the number of products you want or delete a product from your cart. You'll need to use the Back Arrow on your browser window to return from the Shopping Cart screen back to the catalog page you were on to continue shopping . The Continue Shopping link at the bottom of the view cart screen will return you to our main Catalog page.
You can see what you already have in your Shopping Cart at any time by simply clicking on the View Cart button on the Menu bar. This brings you to your Shopping Cart screen whenever you want. And your Shopping Cart will be with you for as long as you want to wander around our store. -- your Shopping Cart will be there waiting for you when you're ready to Check Out.
Checking Out.....
You can purchase what's in your shopping cart at any time. Simply click on the Check Out button at the bottom of the Shopping Cart screen.
When you Check Out you will be sent to our Information screen where you'll be asked for your name and shipping information and preferences. Please make sure all your information is correct. If your email address is wrong you won't get a confirmation of your order. Please add any additional information in the block provided that will help with the fulfillment of your order. You can then choose the type of payment you would like, Paypal, Credit Card, or Email.
PayPal
If you choose PayPal, you will then be taken to the Check Total screen. You can verify the order amount, shipping charges, and total order amount.
If the items cost displayed is correct, press the Checkout Button This then takes you to the SECURE PayPal payment details screen. Here you have a choice. If you are already a member, enter your email address and PayPal password and complete the sale as directed. If you do not have a PayPal account, enter your information as directed and complete the form. you will then be taken to the total screen. Please review the PayPal Security and privacy statement. Once completed, you will receive a confirmation email about your order.
Credit Card
If you choose Credit Card, you will then be taken to the Check Total screen. You can verify the order amount, shipping charges, and total order amount. If this is correct, press the Checkout Button This then takes you to our SECURE payment Processing screen provided by our payment processor . This form has been partially filled out with the information provided earlier. Please fill out the credit card information as requested. Please review the privacy and security statement provided. Then press the "Complete Order Now" button. Please read the box and click OK. Please wait until you receive the "Sale Processed" screen. Please print or write the confirmation code number for future reference. You will receive an automated e-mail confirmation of your order. If you don't receive an e-mail confirmation your e-mail address was incorrect. Please contact us with the correct address.
Email Payment
We encourage you to use our automated payment processing systems, either by Paypal or credit card. We do however want your business, and will gladly accept a check or money order. If payment is by postal order,your order will be shipped immediately upon receipt. If payment is by check,we will require 7 days to allow for the funds to clear.If you want to use these payment method, choose email. The next screen is the Check Total screen. You can verify the order amount, shipping charges, and total order amount. If this is correct, press the Checkout Button. This take you to our Thank You screen, which has the address to send payment. Please include your order number. You will receive an automated e-mail confirmation of your order. If you don't receive an e-mail confirmation your e-mail address was incorrect. Please contact us with the correct address. Never send any credit card information via ordinary e-mail.
Shipping Method
Most orders are shipped same day by either royal mail or parcel force.Most orders are shipped same day the funds are received but it may be up to three working days. When you place your order we will immediately confirm the delivery details and expected arrival time if you find this unacceptable in any way we will give you an opportunity to cancel your order without any obligation to you.
As you will expect, we do not compromise quality to fill an order early. We are sure you will be delighted with your product after receiving it and consider a small wait worthwhile if this happens to be the case. We do however keep you informed as to how your custom set is progressing by regular email from our shipping department.
We are shipping our products worldwide and provide tracking references by email where available.
Should you wish to place a large order and feel that alternative shipping arrangements may be more suitable for you, (such as freight collect) then we are most happy to consider your views. Please email us with any questions to sales@curtainfabricsonline.com
WE LOOK FORWARD TO DOING BUSINESS WITH YOU!!!!
